Rootsly Trust centre
Privacy, terms, security, accessibility, service providers, rights and referral disclosures live here as version-controlled records—not scattered promises.
Every card names its current version and review state. Replaced versions remain available through the archive.
How Rootsly minimises, uses, separates and shares personal information, together with the controller-role and retention decisions that still require professional approval.
Version 1.0.0 · not public-pilot effective
Read current recordThe proposed terms for using Rootsly decision support, including eligibility, accuracy, professional limits, separate permissions and secure report access.
Version 1.0.0 · not public-pilot effective
Read current recordA plain-language record of essential staff authentication, seven-day homeowner recovery, bounded attribution and first-party aggregate events—with no advertising tracking.
Version 1.0.0 · not public-pilot effective
Read current recordRootsly's WCAG 2.2 AA target, implemented design commitments, current limits and an accessible route for reporting a barrier.
Version 1.0.0 · not public-pilot effective
Read current recordThe platform security boundary, tenancy controls, private storage, authentication, operational evidence and routes for service status and responsible disclosure.
Version 1.0.0 · not public-pilot effective
Read current recordA versioned register of platform providers, their bounded purposes, review state, processing information, safeguards and exit or deletion plan.
Version 1.0.0 · not public-pilot effective
Read current recordThe verified route for access, correction, restriction and anonymisation review, with separate responsible-organisation work and immutable action evidence.
Version 1.0.0 · not public-pilot effective
Read current recordHow technical, calculation, account, client-service, referral, privacy and security work is separated, routed and escalated.
Version 1.0.0 · not public-pilot effective
Read current recordThe separation between an impartial Rootsly result and later report, contact, referral, fee and partner choices.
Version 1.0.0 · not public-pilot effective
Read current recordHow the neutral calculation reaches and explains one of six outcomes.
A six-digit-code verified route for access, correction, restriction or anonymisation review.
Report a suspected vulnerability without putting homeowner or client data at further risk.